Open Enrollment Resource Center
We're glad you're here!
Open enrollment is your annual opportunity to review your benefit options and choose the ones that best meet your needs. As you review your options this year, we invite you to explore HUGHP and consider us for your health plan needs.
Before you start:
- Read this webpage for important information about HUGHP during open enrollment.
- Know this: for any question(s) not addressed by this page, you can call us at (617) 495-2008 or meet us at one of the Fairs.
- Do this: if you’re considering HUGHP, make sure to:
- Determine if your PCP is in our network, or determine if you’re willing to make the switch to a primary care physician who is in-network.
- Calculate your monthly savings.
- Contact us with questions.
- Make your election in PeopleSoft prior to the open enrollment deadline.
For more than 50 years, HUGHP has provided health coverage and support to Harvard employees and their families. As part of the University, HUGHP is uniquely positioned to tailor its plan to the needs of the community, combining comprehensive medical care and insurance benefits with personalized member support.
“After having had many different insurance plans and healthcare providers all across the country, HUGHP and HUHS were the fastest and easiest I've ever had to deal with. They were helpful, knowledgeable, and friendly!”
When you join HUGHP, you must choose a primary care provider (PCP) for yourself and each member of your family from our network of participating providers. Each family member may choose a different PCP, including providers at different locations.
- Adult Primary Care
Choose from providers at one of our three Harvard University Health Services locations, Beth Israel Lahey Health (BILH) adult primary care provider groups in Massachusetts (new for 2027), and Atrius Health locations. - Pediatric Primary Care*
Our pediatrician network includes any pediatrician or family medicine physician provider in the BCBSMA HMO Blue network for children under age 26. - Specialty Care and Mental Health
For specialty and mental health care, members can access the BCBSMA HMO Blue network for providers in addition to the specialists at the designated primary care locations.
* HUGHP recognizes that covered dependent children may live outside the local service area. The Dependent Out-of-Area Program helps children under the age of 26 access coordinated care where they live or attend school out of state. Members should review program requirements and enrollment registration procedures before seeking care outside the local area.
We’re here to navigate you through the complex world of insurance.
- If you would like to meet with us one-on-one, please contact our office to schedule a meeting via Zoom.
- Please include your name, your Harvard or Insurance ID number, the times that work best for you, and topics or questions you may have in your email.
- If a remote appointment is not convenient for you, we are also available by email at mservices@huhs.harvard.edu and by phone at (617) 495-2008.
Open Enrollment Fairs
We’ll have a table present at the University’s Open Enrollment Fairs. Stop by to meet us and ask questions about HUGHP! We'll have giveaways and a raffle.
Note: All University fairs will be held from 10 am until 4 pm.
- Wednesday, October 28 – Longwood Medical Area – Harvard School of Dental Medicine Research & Education Building (REB), 190 Longwood Ave, Boston
- Monday, November 2 – Cambridge Campus, 124 Mount Auburn Street, Room 3314 and 3318, Cambridge
HUHS Flu Shot Clinic
A Sweet Way to Learn About HUGHP - Cookies, Coverage, PCP Expansion, and Important Open Enrollment Changes
HUGHP will be in-person at the Harvard University Health Services (HUHS) flu clinic on Wednesday, September 30, 2026, from 10 am to 4 pm in Harvard Commons within the Smith Campus Center.
Stop by to see us and learn about the important PCP expansion, coverage for dependents outside of Massachusetts, and to ask any questions you may have. Cookies will be available while supplies last!
HUGHP Events
- Thursday, October 22 – 12 pm – 2 pm
Smith Campus Center, 75 Mount Auburn Street, Cambridge
Harvard University Health Services, First Floor Conference Room - Wednesday, November 4 – TBD
Smith Campus Center, 75 Mount Auburn Street, Cambridge
Harvard University Health Services, First Floor Conference Room
We’re Harvard employees – just like you! We love supporting the Harvard community, with an average of over 21 years of experience working for the health plan. Last year, we helped 5k+ unique members over the phone – and we’d love to help you, too!
"Every time I've called member services it's been a stellar experience. Being able to give my HUID as an identifier instead of having to look up my health insurance number to start with, but mostly getting to talk to someone without ridiculous wait times and someone who is knowledgeable, caring, and feels like a happy and able to help kind of person, easy to understand, with a great phone connection, just kind human beings. Many of these things are rare in customer service, and I so, so, SO appreciate them!!"
Interested in learning more about our individual team members?
Thank you for your interest in HUGHP. Please complete this form to enter our open enrollment raffle. You do not need to be a current member to enter.
Raffle prizes coming soon!
- Access to Harvard University Health Services/Primary Care Providers
If you have a Harvard University Health Services primary care provider (PCP) and leave HUGHP, you will have to change your PCP and will no longer be able to have scheduled care at HUHS. The only exception is if you enroll in the Blue Cross Blue Shield of MA (BCBSMA) High Deductible Health Plan. - Pediatric Care
Dependent children (under age 26) can select a pediatric primary care provider with any HMO BCBSMA pediatrician or family medicine physician. - Lower Premiums
HUGHP has the same medical benefits as other University health plan options, with lower monthly premiums. - Personalized Support
Our Member Services team is staffed by Harvard employees. Because it’s one of our health plan options, we can guide you through the healthcare experience in a way that no other health plan can. If you switch to one of the BCBSMA plans, the HUGHP Member Services team will no longer be able to assist you. You will have to contact the BCBSMA Member Services team directly. - Exclusive Discounts
Exclusive discounts on massages and classes at the Center for Wellness and Health Promotion. - HUGHP Dependent Coverage Outside of MA
In addition to emergency and urgent care, child dependents (under age 26) living outside the Massachusetts service area can receive in-network coverage for non-emergency medical and mental health care when they register with HUGHP. This applies to all child dependents enrolled in the HMO, POS, and POS+ plans. This would ensure that your child has the care they need whether they are at college or just living in another state. Learn more about this coverage.
- Get Expert Help From Your Harvard Colleagues
Our experienced member services team is made up of Harvard employees. Being part of the Harvard community allows us to guide you through the health care experience in a way that no other health plan can. - Pay Lower Premiums
HUGHP monthly premiums are lower than other Harvard health plans. Check your Open Enrollment guide to calculate potential savings. - Access Our Extensive Physician Network
- Adult Primary Care: Our physician network includes more than 100 primary care physician groups throughout Massachusetts, including Harvard University Health Services (HUHS) and Atrius Health Groups. Coming Soon: All Massachusetts Beth Israel Lahey Health adult primary care provider groups will be part of the network, effective January 1. This includes providers at Cambridge Health Alliance and Fenway Health.
- Pediatric Primary Care: For child dependents under age 26, our physician network covers all Blue Cross Blue Shield of Massachusetts (BCBSMA) HMO Blue pediatricians and family medicine practitioners in Massachusetts.
- Specialty Care: Our members have access to medical and behavioral health specialists within their own primary care physician groups, as well as a vast network of specialists through the BCBSMA HMO Blue network.
- Experience Unbeatable Convenience
When you choose an on-campus primary care physician at HUHS, you also get access to all HUHS specialty care providers- for the ultimate in convenience. - Enjoy Exclusive Discounts
With HUGHP, you enjoy discounts on everything from massages to exercise classes at the Harvard Center for Wellness and Health Promotion.