Mental Health
Mental Health
We recognize that mental health is important at every stage of life, from childhood and adolescence through adulthood, and our benefits are designed to best support you.
Coverage Includes:
- Psychotherapy
- Marriage and family counseling
- Medication management
- Residential treatment programs
- Mobile crisis intervention
- Multiple levels of care, including inpatient treatment programs
View this short presentation that will review all of the Mental Health Resources available through the Blue Cross website when you log into your MyBlue account. →
My Doctor Network
Members with the HMO, POS, and POS Plus plans can select a behavioral health provider in the Blue Cross Blue Shield of Massachusetts HMO Blue network.
- You do not need a referral from your primary care physician for these services
- Neuropsychological testing will require prior authorization for all members (HMO, POS, and POS Plus)
- HMO members do not have access to providers outside of the HMO Blue network. POS and POS Plus members can choose to see an out-of-network behavioral health provider, but this will result in higher out-of-pocket costs. Blue Cross Blue Shield of Massachusetts (BCBSMA) calculates payment of your benefits based on the allowed amount, not the actual charge. If your health care provider charges more than the allowed amount, you may have to pay the difference.
If you are unsure if your provider is part of the BCBSMA HMO Blue network, use the Find-A-Doctor tool to find licensed therapists, counselors, psychiatrists, special facilities, and other resources. You may also search by signing into MyBlue.