You and your family have access to an extensive network of high-quality providers. Blue Cross Blue Shield of Massachusetts specialists are affiliated with world-renowned medical centers including Brigham & Women's Hospital, Massachusetts General Hospital, Beth Israel Deaconess Medical Center, Boston Children's Hospital, Mount Auburn Hospital, and the Dana-Farber Cancer Institute.
Blue Cross Blue Shield Partnership
Frequently Asked Questions
When should I call Member Services?
Call Member Services (617-495-2008) with benefit inquiries, claims resolutions, ID card requests, and primary care physician changes.
Do I need to make an appointment with Member Services in advance?
No, you do not need to make an appointment. Member Services representatives are available Monday-Friday from 8:30AM until 5:00PM.