Why Choose HUGHP

Harvard University Group Health Plan (HUGHP) is a health insurance plan created exclusively for the Harvard community. You have access to high-quality primary and specialty care in convenient locations across campus and close to home, as well as a vast network of world-class health and wellness providers throughout Massachusetts.

OUR MISSION

To heal.

Your overall wellness is our top priority.

To care.

You’re more than just an ID number; we strive to offer you a personalized experience to meet your needs.

To educate.

We’re here to navigate and guide you through the complex world of insurance. We are committed to taking care of your insurance needs. We’re here to assist with benefits, claims, or any other concerns you may have. 

You can contact us by phone, email, and even request zoom appointments.

OUR STATS

17.4
Average # of years our team
has worked for HUGHP

 

1973
Proudly serving the Harvard community
for 45+ years

 

We helped over
5,000
unique members
Phone and mail icons

Member satisfaction score
4.5
4.5 yellow stars

The Data above is from FY2021 (July 1, 2020, thru June 30, 2021).

What our members are saying about us:

"The phone contact for Member Services is my lifeline. I am frequently confused about my benefits and don't know who to call. I get the correct answer every time by calling Member Services!" - Anonymous

"The customer service I get whenever I call HUGHP is truly stellar. I would consider their customer service to be the best of any customer service place I contact." - Anonymous

"The person I spoke to was very friendly, helpful, and knowledgeable." - Anonymous

"I am truly grateful for the support Member Services provides. Every time I call, I get my questions answered. Insurance is confusing and the Member Services team helps to explain my medical benefits in helpful terms." - Anonymous

"I was impressed with the genuine personal care the representatives expressed during our calls." - Anonymous

Still not convinced? 

By enrolling in the Harvard University Group Health Plan, you have access to:

Find a HUGHP Primary Care Physician/Pediatrician

HUGHP has a select network of primary care doctors:

Primary Care Physicians

HUGHP gives you convenient access to primary care physicians at Harvard University Health Services and Atrius Health medical group locations. Find a primary care physician.

Pediatricians

When you enroll children in Harvard University Group Health Plan, you can select a pediatrician at any Atrius Health medical group or Mount Auburn Pediatrics location. Find a pediatrician

Before selecting a primary care doctor, we recommend that you call Member Services to confirm that your selection is part of the Harvard University Group Health Plan network.