Blue Cross Blue Shield Partnership

You and your family have access to an extensive network of high-quality providers. Blue Cross Blue Shield of Massachusetts specialists are affiliated with world-renowned medical centers including Brigham & Women's Hospital, Massachusetts General Hospital, Beth Israel Deaconess Medical Center, Boston Children's Hospital, Mount Auburn Hospital, and the Dana-Farber Cancer Institute.

Harvard University Group Health Plan members can choose a primary care physician at Harvard University Health Services or one of the Atrius Health medical groups.

Frequently Asked Questions

Q.
When should I call Member Services?
A.
Call Member Services (617-495-2008) with benefit inquiries, claims resolutions, ID card requests, and primary care physician changes.
Q.
Do I need to make an appointment with Member Services in advance?
A.
No, you do not need to make an appointment. Member Services representatives are available Monday-Friday from 8:30AM until 5:00PM.